Telephone Etiquette

Telephone Etiquette ppt
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Telephone Etiquette
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July 23rd, 2011
anurag - 2012-01-25 15:54:02
need this as my college project
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2011-07-23 15:02:55


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greet the caller, e.g. “hello”, “good morning”. good manners shows you respect the caller. give your name. this is a courtesy that serves to personalize the customer
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